At Nail & Key, we love a good before-and-after moment. And one of the biggest perks of being part of Compass is that we get to offer a tool that creates those transformations every single day: Compass Concierge.
This year alone, several of our clients have used Concierge to prepare their homes for the market, and the feedback is always the same: “Why doesn’t everyone do this?”
One of our favorite recent examples is a client we'll call Suzie.
A Home Full of Memories… and a To-Do List Full of Repairs
Suzie came to us with a tender task: she was selling her parents’ home. There was no rush; no looming relocation date or pressure-filled deadline. What she did want, though, was a low-hassle, low-stress process that would give the home its very best chance to shine when it hit the market.
And like many sellers in her position, she quickly discovered that preparing a well-loved home for sale can come with a long (and often expensive) checklist.
She did the right thing first: ordering a pre-listing inspection. That inspection revealed what she already suspected: Some of the home's systems were aging, cracks needed patching, and foundation repairs were in the cards. On top of that, new flooring and fresh paint would go a long way toward presenting the home beautifully.
The only issue? All those improvements require cash upfront… and Suzie didn’t want to drain her savings just to prepare a home she was selling.
Enter Compass Concierge
This is exactly the kind of situation Concierge was built for.
Because Suzie was working with a Compass agent (hello!), she automatically had access to apply for Compass Concierge, a program that allows sellers to borrow funds for pre-sale improvements and pay the balance back at closing, directly from the home’s proceeds.
Suzie was approved for up to $22,000, and the approval came through almost instantly. No meetings, no mountains of paperwork—just a quick email letting her know the amount she qualified for and the card she could begin using right away.
What She Covered With Concierge
With her Concierge approval in hand, Suzie could finally tackle her to-do list without stress.
Her funds went toward:
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The pre-listing inspection
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Junk removal
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Foundation repairs
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New flooring
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Painting and touch-ups
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Crack patching
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Carpet cleaning
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Additional prep to make the home shine
What we love most about Concierge is the flexibility. The funds act almost like a line of credit (but one that doesn’t touch your credit score!). Sellers receive both a digital and physical card and can use it to pay contractors, stagers, cleaners—you name it.
And because the balance is paid out of the home’s equity at closing, sellers don’t have to worry about carrying debt or delaying improvements until they’ve saved enough cash.
Why It Works
Homes that are clean, updated, and well-maintained sell faster and for more money—period. Concierge simply removes the barrier that often keeps sellers from getting there.
Plus, because the process is streamlined and Compass-backed, the approval is instant and the usage is simple. There’s no interest until closing, and the whole program is designed to help sellers maximize their sale without adding upfront financial stress.
Thinking About Selling? This Might Be the Shortcut You Need
If you’re considering selling and want your home market-ready sooner rather than later, Compass Concierge might be the best tool you didn’t know existed.
At Nail & Key, we’ve guided many clients through the Concierge process, and each time the result is the same: less stress, better presentation, and a smoother sale.
If you want to explore whether Concierge could be a fit for your situation, our team is always here to talk through your goals and help you run the numbers.
Next time you’re dreaming of a hassle-free, polished listing, consider Compass Concierge. We’ll help you every step of the way.
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Whatever chapter of life you're in—whether you're selling your parents' home, upgrading, downsizing, or relocating—we can help you go from where you are to where you want to be.
👉 Schedule a free consultation today or call us at (972)916-9646.