Nail & Key is a referral-based real estate team in Coppell. Every client came from someone who trusted us with their people. If you want to build a career that looks more like tending a garden than working a pipeline, read on.
Nine years in. Still growing. Still only taking business from people we already know.
Around 40% of our business comes from past client referrals, and another chunk comes from people in the sphere of our current team. That means we're not feeding a top-of-funnel machine. We're maintaining relationships we've already built, and adding to them slowly.
We follow Ninja Selling, which is just a formal way of saying relationships come first. We run on EOS with weekly meetings and clear scorecards. The systems exist so we can spend more time with people, not less.
FORD conversations, handwritten notes, birthday calls. The stuff that doesn't fit on a dashboard.
How someone feels leaving a transaction is what determines whether they ever send us their sister.
Scorecards, weekly L10, task templates, clear ownership. We don't wing anything that touches a client.
If something needs to be said, we say it. Kindly, directly, and before it turns into resentment.
Every role on this team touches clients directly, or touches the work that does. Both matter.
Commission split on closed transactions, both team-referred and self-sourced. You bring the work ethic. We bring the clients, the coaching, and the back-end support.
We're generating more buyer business than our current team can handle. These are all referred clients, meaning someone they trust sent them to us. That's a very different starting point than a cold internet lead, and we want someone on this team who gets the difference.
The referrals get you going, but the best agents in this seat build their own sphere too. People who genuinely like talking to people. If strangers open up to you at the grocery store, that's a good sign.
$65,000 to $75,000 base salary depending on experience. Hybrid schedule with in-office days plus field work for consults, photos, and client meetings.
The listing coordinator owns the client experience alongside the lead agent, from first consult through closing gift. You run timelines, communication, documentation, and vendor coordination so the agent can focus on pricing, negotiation, and the seller relationship.
This is not a back-office admin role. You're in the room. You go to consults. You call sellers. You represent this team in person, and the standard is high.
$55,000 to $65,000 base salary depending on experience. This is a salaried, full-time, in-office seat.
The transaction coordinator is the spine of every deal. From the moment a contract is executed, you own the timeline, the documentation, the deadlines, and the communication with everyone who touches the file. The agents focus on the client relationship and the negotiations. You make sure nothing slips between contract and funding.
This seat is in-office for a reason. You'll be working alongside the listing coordinator, the buyer coordinator, and the agents every day, handing things back and forth in real time. The deals move faster and the clients feel the difference when the team can turn to each other and solve a problem in two minutes instead of waiting on a thread of emails.
This is not a back-office role hidden behind a screen. You talk to clients, lenders, title companies, inspectors, and cooperating agents every day. You're the steady voice that keeps everyone on the same page when a deal gets bumpy. Calm under pressure isn't optional, it's the job.
The whole application takes about 15 minutes. Resume plus some short written answers plus two quick assessments. Austin reads every one personally and you'll hear back within 72 hours.
Austin reviews every application personally. You'll hear back within 72 hours either way. That's a real promise.